For the last two decades Mark E. Illian has been
developing a paradigm shift in the way operators interact with their
controls. He sits with management to identify what constitutes business
excellence and then translates that into process information that
the operators can relate to. Instead of their monitoring just flows,
temperatures, pressures, and analyzers, they begin to monitor real
time business success in dollars. Thus giving the operators real
time information on how well they are doing their job while the
are doing it—in business language. Mr. Illian has recognized
the importance of the people in the field. His work is to define
and achieve business objectives through a paradigm shift on how
operators interact with their controls.
Mark
Illian graduated with honors from Texas A&M University with
a degree in Electrical Engineering in 1974. Starting work in the
massive petrochemical industry of Texas City, TX he began his fundamental
fieldwork, applying advanced process controls and troubleshooting
process dynamics. The applications were highly integrated and critical.
Nearly all of Mr. Illian's experience has been in the field, solving
problems through the application of thermodynamics, chemical dynamics
and operator interface. Mr. Illian founded the consulting firm of
Synergy Services in 1982. While continuing the
control projects activities, he began teaching applied combustion
technology and hazardous waste incineration
technology in the US, Europe, and the Middle East.
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